Welcome to HotMasti.in. These Terms and Conditions (“Terms”) govern your use of our website, services, and the purchase of products from us. By accessing or using HotMasti.in, you agree to abide by these Terms. If you do not agree, please do not use our website.

1. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old.
  • You are legally capable of entering into a binding contract.
  • You are not prohibited by any applicable law from using our services.

2. Use of Website

You agree to use HotMasti.in only for lawful purposes. You must not:

  • Use the website for any illegal or unauthorized purpose.
  • Try to gain unauthorized access to other systems or data.
  • Violate any local, national, or international law.

3. Product Information

We aim to display accurate product information, including images, descriptions, pricing, and availability. However:

  • Product colors and appearance may vary slightly due to screen settings.
  • We reserve the right to modify or discontinue products at any time without prior notice.

4. Pricing & Payment

  • All prices on the website are in INR (₹) and inclusive of applicable taxes unless stated otherwise.
  • Payment must be made in full before we dispatch your order.
  • We use secure third-party payment gateways for all transactions.
  • We are not responsible for any payment issues arising from third-party platforms.

5. Order Confirmation & Cancellation

  • Once you place an order, you will receive a confirmation email/SMS.
  • We reserve the right to cancel or refuse any order at our sole discretion (e.g., suspected fraud, unavailability of stock).
  • You may cancel an order before it is shipped by contacting our support team.

6. Shipping & Delivery

  • We offer discreet packaging for all products.
  • Delivery times are estimates and may vary depending on location and logistics partners.
  • We are not liable for delays caused by courier services, weather conditions, or unforeseen circumstances.

7. Returns & Refunds

Due to the sensitive nature of sexual wellness products, returns are limited. Please refer to our Return & Refund Policy for details.

In general:

  • We do not accept returns for used/opened products.
  • Refunds are issued only for damaged, defective, or wrong products received.
  • Refund claims must be submitted within 48 hours of delivery.

8. User Account & Responsibility

If you create an account:

  • You are responsible for maintaining confidentiality of your account and password.
  • You agree to provide accurate and up-to-date information.
  • You must notify us immediately of any unauthorized use of your account.

9. Intellectual Property

All content on HotMasti.in—including logos, product descriptions, images, graphics, and site design—is the intellectual property of HotMasti or its partners and is protected by copyright and trademark laws.

You may not:

  • Copy, reproduce, modify, or distribute any part of the website without written permission.

10. Limitation of Liability

To the fullest extent permitted by law:

  • HotMasti.in shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or products.
  • We do not guarantee that the website will be uninterrupted or error-free.

All products are intended for personal use only and should be used as per instructions. We are not responsible for misuse.

11. External Links

Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those sites.

12. Termination

We may suspend or terminate your access to HotMasti.in if:

  • You violate these Terms
  • Your actions cause harm to our brand, customers, or systems

13. Indemnification

You agree to indemnify and hold harmless HotMasti.in, its owners, employees, and affiliates from any claims, damages, losses, or liabilities arising out of your use of the site, violation of these Terms, or infringement of any third-party rights.

14. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Kolkata, West Bengal.

15. Changes to Terms

We reserve the right to modify or update these Terms at any time. Continued use of the site after changes constitutes acceptance of the updated Terms.

16. Contact Us

For any questions, concerns, or disputes, please contact us at:
📧 Email: support@hotmasti.in
🌐 Website: www.hotmasti.in

HotMasti.in is dedicated to providing you with a safe, private, and respectful online experience. Thank you for shopping with us.

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