Who we are

Welcome to HotMasti.in. We value your trust and are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

When you use HotMasti.in, we collect the following types of information:

a. Personal Information

When you place an order, register on our site, or contact us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Payment Details (processed securely via third-party gateways)

b. Non-Personal Information

We may also collect data like:

  • IP Address
  • Browser Type and Device Information
  • Referring Website
  • Pages Visited and Time Spent

This helps us improve your shopping experience.

2. How We Use Your Information

We use your information to:

  • Process orders and deliver products
  • Provide customer support
  • Send transactional emails (order updates, invoices, etc.)
  • Improve our website and user experience
  • Prevent fraud and ensure secure shopping
  • Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Payment Security

All payments made on HotMasti.in are processed through secure, encrypted third-party UPI app like, PhonePay, Gpay, PayTM, BHIM, and any banking UPI app. We do not store your details on our servers.

4. Order Packaging & Discreet Shipping

We understand your privacy concerns. That’s why all orders are packaged discreetly, with no indication of the contents or website name on the outside. Your order will be delivered in a plain, unbranded package.

5. Cookies and Tracking Technologies

Our site uses cookies to:

  • Keep track of items in your cart
  • Understand user behavior and preferences
  • Provide a personalized browsing experience

You can disable cookies in your browser, but some features of the site may not function properly.

6. Third-Party Services

We may use trusted third-party tools for:

  • Analytics (e.g., Google Analytics)
  • Payment Processing
  • Delivery & Logistics

These services have their own privacy policies, and we encourage you to read them.

7. Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Opt out of promotional emails (via the unsubscribe link)
  • Request a copy of the data we hold about you

To exercise these rights, email us at: support@hotmasti.in

8. Data Retention

We retain your information for as long as needed:

  • To fulfill your orders
  • To comply with legal, tax, and regulatory requirements
  • For customer service and dispute resolution

9. Children’s Privacy

HotMasti.in is intended only for users aged 18 years or older. We do not knowingly collect information from anyone under the age of 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. Please review it periodically.

11. Contact Us

For any questions or concerns about this Privacy Policy or your data:

📧 Email: support@hotmasti.in
🌐 Website: www.hotmasti.in

HotMasti.in is committed to offering you a safe, secure, and discreet shopping experience. Thank you for trusting us with your privacy.

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